If you don't recognize a transaction in your feed, take these steps immediately to lock your card:
- Tap the Menu icon in the top left corner of your home screen
- Tap Card Management
- Tap Lock to toggle on/off
Review your transaction feed and check the details, such as the merchant's name, location, date, and time of the payment.
Confirm that you haven't given your card information to anyone else.
If you still don't recognize the payment after following these steps, please contact us as soon as possible at support@finchmoney.com or by calling us at (202) 946-5135.